What characterizes a customer under the transaction broker relationship?

A customer under a transaction broker relationship is characterized by their ability to choose limited representation. This means that they can decide how much assistance they want from the broker during the transaction process. In a transaction broker relationship, the focus is on providing a neutral service rather than advocating for one party over another, which is why limited representation is a key aspect.

This arrangement allows customers the flexibility to engage with the broker without the full commitment that comes with an agency relationship, where the agent is legally obligated to represent the best interests of a client. Thus, customers can benefit from the broker's expertise while maintaining control over their level of involvement and the services they receive. This creates a distinct dynamic in which the customer's needs are met according to their personal preferences and circumstances.