What relationship does a customer have with a real estate licensee?

A customer may or may not be represented in an authorized broker relationship, which accurately reflects the nature of many real estate transactions. This means that, while a licensee can provide information and assistance to a customer, the customer is not always bound by a formal representation agreement.

In many cases, customers interact with real estate licensees without entering into a legally binding relationship, such as a buyer's agency or listing agreement. Therefore, it is possible for a customer to receive services without having an official representation or fiduciary relationship, which is essential to understand in the context of real estate dealings.

This dynamic allows customers the flexibility to explore properties or seek advice without committing to representation, which can be advantageous, particularly during the initial stages of searching for a home or investment property. Being aware of this relationship helps both buyers and sellers understand their rights and responsibilities when working with a real estate professional.