Which action is illegal for a sales associate concerning property management services?

Independently managing properties for owners is illegal for a sales associate because property management activities typically require a specific property management license or designation. A sales associate must operate under the authority of a licensed broker who holds the appropriate property management credentials. This ensures that property management activities are conducted in compliance with state laws and regulations, which are designed to protect both property owners and tenants.

Engaging in independent management means that the sales associate would be operating outside the scope of their authority and potentially violating the law, exposing themselves and their clients to legal risks. In contrast, collecting rents, assisting landlords with tenant issues, and working under a property management license are activities that can be done legally when executed under the supervision of a licensed broker or in accordance with proper licensing requirements.